Start with the map: where Copley sits
Copley Township had 18,403 residents in the 2020 census. It borders Akron to the east, Fairlawn to the northeast and Norton to the south, with a township hall at 1540 S. Cleveland-Massillon Road.
The Barberton Reservoir is among the township's landmarks, and Copley Circle with its gazebo is a well-known center. Those landmarks help when you describe your location to the dispatcher.
Check who supplies your water
Water service in Copley is not the same everywhere. The City of Akron's water pages say Akron serves Copley Township only in part, and other addresses may use different supply arrangements.
The simplest check is your bill. Knowing your supplier tells you who to call when water goes off, and it tells you which water quality report applies to your tap. Summit County Public Health's Water Quality Lab offers drinking water testing if you want a result for your house.
If your pipe bursts in Copley
Emergency dispatch to Copley runs around the clock. Do these four things first while you wait.
Close the main valve
Turn the main shutoff to the closed position, then open a faucet at the lowest point to drain the lines.
Protect the electric
Stay out of standing water near outlets, and switch off breakers only if the panel is dry.
Save what you can
Move furniture, boxes and electronics out of reach of the water.
Phone the dispatcher
Give your address, the pipe location and whether the water has stopped.
Sewer lines on larger Copley lots
A property set back from the road on a larger lot often has a longer lateral from house to main. A longer run has more joints, more room for roots to enter and more distance for a blockage to hide.
If a drain keeps backing up, sewer line cleaning clears the immediate blockage and a camera inspection shows the cause. Properties on septic or private systems differ, so tell the dispatcher what you have.
Leaks, bills and hard-to-find water
A water bill that jumps or a meter that keeps moving points to a leak. On a larger property the leak may be in the yard, between the meter and the house, where nothing shows on the surface.
Our leak detection team uses acoustic listening and thermal imaging to find it. When a pipe has already failed, the steps on the burst pipe repair page apply.
Choosing the right service in Copley
Match the symptom to the page.
| What you see | Likely service | Page |
|---|---|---|
| Slow drains in several fixtures | Main line cleaning | Sewer line cleaning |
| Wet floor, no visible pipe | Hidden leak search | Leak detection |
| Burst or frozen pipe | Emergency pipe repair | Burst pipe repair |
| Business or office backup | Commercial response | Commercial plumbing |
Planned work: heaters and hard water in Copley
Water hardness depends on the supplier, so do not assume the Barberton figure applies at your tap. Before you size a softener or plan a tankless install, check your bill to see who supplies you and ask for the latest water quality report, or send a sample to a lab.
Once you know the number, a new water heater or a water softener can be sized properly. We would rather size from a real result than from a neighbor's advice.
Next door in Norton
If you live on the southern edge of the township, Norton is the closest neighbor and shares the same dispatch.
Copley on the map
This map is centered on Copley Township and shows its position north of Barberton.
Where to check your water standards
Water suppliers in Ohio publish an annual consumer confidence report as the EPA requires, and the report lists hardness, lead and copper results. Because the supplier varies by address in Copley, look at the report from the utility on your bill.
Plumbing work in the township follows the Ohio Plumbing Code, which builds on the International Plumbing Code (IPC).
Plumbing emergency in Copley?
The 24/7 line is open. Tell us your address and the problem.
Copley plumbing questions
Yes. We serve Copley's main ZIP, 44321, and addresses that use 44333, from the area around Copley Circle to the township's northern edge near Fairlawn. If you are unsure, give the dispatcher your street and we will confirm.
Yes. Our dispatch line is open 24/7, including nights, weekends and holidays. Copley emergencies are booked for the next available plumber, and same-day service is often possible.
It varies by address. The City of Akron serves Copley only in part, so check your water bill to see who your supplier is.
It is about six miles, an estimate that depends on traffic and route. We give a time when you call.
Summit County Public Health's Water Quality Lab offers drinking water testing. We can advise on hard water treatment once you have a result.
Need a plumber in Copley? Call (855) 575-2890.